Privacy Policy

1. Introduction and Scope

This Privacy Policy explains how evo93 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects personal information from users ("you", "User", "Player") who access or use our online gaming platform located at https://evo93.cam. This policy applies to all services provided by evo93 including casino games, sports betting, togel (Indonesian numbers lottery), sabung ayam (cockfighting), live dealer games, and all related features accessible through our website or mobile-optimized platform.

At evo93, we are committed to protecting your privacy and handling your personal data with the utmost care and transparency. We understand that Indonesian players entrust us with sensitive information including identity documents, financial details, and gameplay records. This Privacy Policy outlines our data protection practices in accordance with international privacy standards and our commitment to secure data handling. By creating an account or using our services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register for an evo93 account, we collect personal information that you provide directly to us, including:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification number (such as KTP number for Indonesian residents)
• Contact Information: Email address, mobile phone number, residential address including city and postal code
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay account details), payment card information, transaction history
• Account Credentials: Username, password, security questions and answers, PIN codes for withdrawals
• Verification Documents: Copies of government-issued ID (KTP, passport), proof of address (utility bills, bank statements), selfies holding identification for KYC verification
• Communication Records: Messages sent through customer support, chat transcripts, email correspondence, feedback forms

2.2 Information Collected Automatically

When you access the evo93 platform, we automatically collect certain technical and usage information, including:

• Device Information: Device type (mobile, tablet, desktop), operating system, browser type and version, screen resolution, device identifiers
• Network Information: IP address, internet service provider, geographic location (country, city, region), time zone setting
• Usage Data: Pages visited, games played, betting patterns, session duration, click patterns, navigation paths, referral sources
• Transaction Data: Deposit amounts and methods, withdrawal requests, bonus claims, wagering activity, win/loss records
• Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies, authentication tokens

2.3 Information from Third Parties

We may receive information about you from third-party sources including payment processors (banks, e-wallet providers), identity verification services, fraud prevention services, and credit reference agencies. This information helps us verify your identity, process transactions, prevent fraud, and comply with anti-money laundering regulations applicable to Indonesian financial institutions including BCA, BRI, BNI, and Mandiri.

3. How We Use Your Information

evo93 uses your personal information for the following legitimate business purposes:

• Account Management: Creating and maintaining your gaming account, authenticating your identity, managing account settings and preferences
• Service Delivery: Processing deposits and withdrawals, enabling gameplay, calculating winnings, distributing bonuses, providing customer support
• Security and Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, collusion, bonus abuse, and other violations of our Terms & Conditions
• Regulatory Compliance: Complying with Know Your Customer (KYC) requirements, anti-money laundering (AML) regulations, age verification (21+ requirement), and other legal obligations
• Platform Improvement: Analyzing usage patterns to improve user experience, optimizing game offerings, enhancing mobile performance, identifying technical issues
• Marketing Communications: Sending promotional emails about bonuses, tournaments, new games, and special offers (you may opt out at any time)
• Responsible Gaming: Monitoring for problem gambling behavior, enforcing deposit limits and self-exclusion requests, providing player protection tools
• Legal Proceedings: Responding to legal requests, court orders, or regulatory inquiries from Indonesian or international authorities

4. How We Protect Your Information

evo93 implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption, the same technology used by major Indonesian banks like BCA, BRI, BNI, and Mandiri
• Secure Storage: Personal data is stored on secure servers with multi-layer access controls, firewalls, and intrusion detection systems. Financial information is encrypted at rest using advanced encryption standards
• Access Controls: Only authorized personnel with legitimate business needs can access personal data. All access is logged and monitored
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses
• Employee Training: All staff members receive regular training on data protection, privacy policies, and security protocols
• Payment Security: We use PCI-DSS compliant payment processors and never store complete payment card details on our servers
• Fraud Monitoring: Advanced fraud detection systems monitor transactions and gameplay patterns for suspicious activity

While we implement robust security measures, no online platform can guarantee absolute security. You share responsibility for protecting your account by maintaining confidential login credentials, using strong passwords, not sharing your account, and promptly reporting any suspected security breaches to our support team.

5. Information Sharing and Disclosure

evo93 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Recipient Category	Purpose of Sharing	Examples
Payment Processors	Process deposits and withdrawals	Indonesian banks (BCA, BRI, BNI, Mandiri), e-wallet providers (OVO, DANA, GoPay)
Game Providers	Enable gameplay and track game history	Slot developers, live dealer studios, sports betting data providers
Verification Services	Confirm identity and prevent fraud	KYC verification vendors, age verification services, credit reference agencies
Technology Partners	Platform hosting and technical infrastructure	Cloud service providers, content delivery networks, analytics platforms
Regulatory Authorities	Comply with legal obligations	Gaming license holders, anti-money laundering agencies, tax authorities
Legal Advisors	Seek professional legal advice	Law firms, compliance consultants (under confidentiality agreements)

All third-party service providers are contractually obligated to handle your data securely and use it only for the specific purposes for which it was shared. We conduct due diligence on our partners to ensure they maintain adequate data protection standards. In the event of a business transfer such as a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, and you will be notified of any such change in ownership or control.

6. Cookies and Tracking Technologies

evo93 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your login session, and analyze how you interact with our website. We use the following types of cookies:

• Essential Cookies: Required for basic platform functionality including login authentication, session management, and security features. These cannot be disabled without affecting core services.
• Functional Cookies: Remember your preferences such as language settings, favorite games, betting slip contents, and display options to personalize your experience.
• Analytics Cookies: Help us understand how users navigate our platform, which games are most popular, where users encounter issues, and how we can improve the user experience.
• Marketing Cookies: Track your activity across websites to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit your ability to use some features of the evo93 platform. Most browsers accept cookies automatically but allow you to modify your settings to decline cookies or alert you when cookies are being sent.

7. Data Retention

evo93 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal, regulatory, and business requirements. Specific retention periods include:

• Active Accounts: Personal data is retained for the duration of your active account plus any required retention period after closure
• Transaction Records: Financial transaction data including deposits, withdrawals, and wagering history is retained for a minimum of 7 years to comply with anti-money laundering regulations and tax requirements
• Identity Documents: KYC verification documents are retained for 7 years after account closure as required by financial regulations
• Communication Records: Customer support transcripts and email correspondence are retained for 3 years to resolve disputes and improve service quality
• Marketing Data: If you opt out of marketing communications, your contact details are retained on our suppression list to ensure we honor your preference

After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer identify you. Anonymized data may be retained indefinitely for statistical analysis and platform improvement purposes.

8. International Data Transfers

evo93 operates internationally and may transfer your personal information to servers located outside Indonesia. When we transfer data across borders, we ensure adequate protection through contractual safeguards, standard contractual clauses, and adherence to international data protection frameworks. Your personal data may be processed in jurisdictions with different data protection laws than Indonesia, but we ensure all transfers meet strict security and privacy standards. By using our services, you consent to the international transfer of your personal information as necessary to provide our gaming services.

9. Children's Privacy

evo93 strictly prohibits underage gambling. Our services are available only to individuals who are at least 21 years of age or the legal age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently collected data from a minor, we will immediately delete that information and close the associated account. Parents or guardians who believe a minor has provided information to evo93 should contact us immediately at [email protected].

10. Changes to This Privacy Policy

evo93 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. We will notify you of material changes by posting a prominent notice on our platform or sending an email to your registered address. The "Last Updated" date at the top of this policy indicates when the most recent revisions were made. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information and Data Protection Officer

If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, or if you wish to exercise your data rights, please contact our Data Protection Officer:

We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.